The pearls were beautifully presented and beautiful themselves. The necklace was exactly what I expected and my fiancée loved it. The earrings were also beautiful, however after seeing them we wanted to exchange them for a set with "screw-on" backs vs the "push-on" backs that I originally ordered. I called the Pearl Source, spoke with a delightful CSR, she emailed me a NO CHARGE UPS label and I shipped the earrings back. It is a week later and the new earrings should arrive tomorrow at no extra charge except the $49 up grade fee for the "screw-on" backs. It was a very easy and simple experience. We will purchase our next pearl jewelry from the Pearl Source!! Thanks for all your service and help.
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